Our auto repair shop is complete with state of the art diagnostics equipment. The clean facility will take care of all of your automotive needs from oil changes and tire rotation to computer diagnostics and engine trouble-shooting and tune-up. Give Willoughby Hills Auto Repair a call or use our online form to schedule an appointment for your foreign or domestic vehicle today.

Free loaner car while your vehicle is being repaired, or shuttle service to and from Home or work while your cars brakes, muffler, engine work or other car services are performed on your car or light truck.

SHUTTLE SERVICE TO AND FROM HOME OR WORK

Willoughby Hills Auto Repair - automobile service for foreign & domestic cars in Mentor, Euclid, Mayfield, Kirtland, for tires, brakes, tune up, exhaust, fluid flush, battety service, coolant systems and more

At Willoughby Hills Auto Repair we install quality NAPA replacement parts when performing auto repair and service for TUNE UPS, OIL CHANGE SERVICES, VEHICLE MAINTENANCE, BRAKE SERVICE, CLUTCH REPAIRS, AIR CONDITIONING' ELECTRONIC TESTING, EXHAUST SYSTEMS, FRONT END WORK, REPLACE LIGHTS, TRANSMISSION FLUSH, COOLANT SERVICE, FILTERS, COMPUTER DIAGNOSTICS, VEHICLE FLUIDS, CHASSIS LUBE, WIPER BLADES, BATTERIES, BELTS & HOSES, TRANSMISSION SERVICE, TIRES, WHEEL ALIGNMENTWilloughby Hills Auto Repair is an authorized Goodyear Retailer. Visit Goodyear Tires website to find the right Goodyear tires for your car, truck, van or SUV; as well as for current tire offers or learn about the features and benefits of Goodyear tires.

Willoughby Hills Auto Repair located at Rt 91 & Rt 6 at 34801 Chardon Road, just North of Mayfield, East of Euclid, West of Chardon & Kirtland and South of Mentor

Willoughby Hills Auto Repair

34801 Chardon Road
Willoughby Hills, OH 44094

Ph. 440-373-1438

Ph. 440-585-1691

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Budgeting for Auto Maintenance In Willoughby Hills OH

August 24, 2011

Budgeting for Auto Maintenance

What’s hard is planning for unexpected sedan repairs.

The truth is that our vehicles can stay on our OH roads longer than ever before with proper maintenance. That’s because of improved vehicle design and manufacturing quality. But some of those same improvements also lead to higher repairs costs for every sedan or vehicle.

There’s a tool that can be found on Edmunds.com that you can use to prepare your Willoughby Hills OH service and repair budget.

Let’s suppose you have a used Toyota Camry – a very popular car in the Chesterland area…

It’s now paid for and you’d like to keep it running for the next three years. You can go to Edmunds’ True Cost to Own calculator and enter your vehicle’s data. The calculator will provide estimates of what it’ll cost to service and repair your vehicle in Chesterland over the next five years. The estimate’s based on where you live in OH, manufacturers’ recommendations and repair experience for your particular model.

Of course these are just estimates – there’s no way to predict what’ll actually happen to the car in your driveway, but it’s a good starting point. The calculator also has estimates for depreciation, financing, insurance, OH taxes and fuel costs.

Let’s focus on maintenance and repair in the OH area: This table at Edmonds.com shows that the average monthly cost of maintenance and repairs for our example in OH is about eighty-three dollars. That may sound like a lot, but compare it to a new car payment.

So if you set aside eighty-three dollars a month, you’d go a long ways towards taking care of routine maintenance and being prepared for the unexpected repairs that arise.

Some folks in the 44094 zip code area are afraid of what can go wrong with their older car so they buy a new one. That’s fine if you really want a new car, but if you properly maintain your older vehicle, you’ll save a lot of money on new car payments and insurance. It just makes good economic sense when times are tight in Willoughby Hills.


August 18, 2011

Customer Detective Work In Willoughby Hills OH 44094

 One might say the most challenging part of being an automotive service technician in Willoughby Hills is diagnosing a problem before it can be fixed.

Cars in Willoughby Hills are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So it’s challenging to track down the actual cause of the problem. And it can be frustrating for the Willoughby Hills vehicle owner because it can take time and money to get to the bottom of a problem.

If it’s not something obvious, it’s easy for the customer to focus on the fixing and not the diagnosing.

Let us at Willoughby Hills Auto Repair introduce you to something we’ll call ‘Customer Detective Work‘ – that is helping the technician find clues to what’s wrong.

We start with the detective basics: What, Where and When. Play along with me; You come in to Willoughby Hills Auto Repair and your car is making a funny sound…

  • Where’s the sound? – ‘Around the right front wheel’.
  • What kind of sound? – ‘Kind of a clunk, clunk sound’.
  • When do you hear the sound? – ‘When I turn and accelerate.
  • Right and left? Forwards and back?’

You see where we’re going. You’re gathering additional information to help your Willoughby Hills technician at Willoughby Hills Auto Repair know where to start. Based on your car and the tech’s experience, we’ll know where to look on you sedan and can start with the obvious suspects.

You can see how that would be more helpful than dropping the car off with a note that says “making a funny noise“.

When you think you need to bring your sedan in, make some notes about the problem it’s having. Rather than just saying “it’s leaking”, tell the tech the color of the fluid, and approximately where under the car you see the puddle.

Things like ‘the car is stalling or sputtering’ are often very hard to diagnose because they’re intermittent. They may not happen every time you drive and may not be happening when you actually bring the car in. So, it is a big help for you to describe what’s happening in as much detail as possible.

Your Willoughby Hills technician at Willoughby Hills Auto Repair will need to be able to duplicate the problem if possible so he needs to know details, like “It stalls after it’s been driven for about 20 minutes and I go over 50 miles an hour”.

If your Willoughby Hills technician at Willoughby Hills Auto Repair can experience the problem personally, he’s better able to make a diagnosis and repair. And, then test to see if the repair solved the problem.

Give us a call if you need to do some customer detective work in Willoughby Hills OH 44094!

Willoughby Hills Auto Repair
34801 Chardon Rd
Willoughby Hills, OH 44094
440.585.1691

 

 

Archived Blog Entries:

Budgeting for Auto Maintenance

Customer Detective Work

On-Board Diagnostics

Severe Service Maintenance Schedule

PCV Valve Service

ICE

Tire Tread Depth

Auto Repair Ethics

Transmission

Spark Plugs

Cooling System

Oil Change

Exhaust

Tire Rotation and Balancing

Alternator

Wheel Bearings

Air Conditioning

Alignment

Check Engine Light

Suspension

Timing Belt

Headlamps

Engine Air Filter

Differential Service

Water Pump

Serpentine Belt

Battery

Windshield Wipers

Drum Brakes

Axles

Fuel System

Steering

Tire Pressure Monitoring System

Shocks and Struts

Transfer Case Service

Power Brakes

Cabin Air Filter

 

DID YOU KNOW? (Articles)

Did You Know About Exhaust

 

Did You Know About Headlamps

 

Did You Know About Transmission

 

Did You Know About Timing Belt

 

Did You Know About Battery

 

Did You Know About Power Steering

 

Did You Know About Disc Brakes

 

Did You Know About Serpentine Belt

 

Did You Know About Tire Rotation And Balancing

 

Did You Know About Check Engine Light

 

Did You Know About Tire Pressure Monitoring System

 

Did You Know About Cabin Air Filter

 

Did You Know About Fuel System

 

Did You Know About Drum Brakes

 

Did You Know About Shocks and Struts

 

Did You Know About Alignment

 

Did You Know About Cooling System

 

Did You Know About Wheel Bearings

 

Did You Know About Water Pump

 

Did You Know About Engine Air Filter

 

Did You Know About Power Brakes

 

Did You Know About Windshield Wipers

 

Did You Know About Suspension

 

Did You Know About Transfer Case Service

 

Did You Know About Axles

 

Did You Know About Differential Service

 

Did You Know About Spark Plugs

 

Did You Know About Oil Change

 

Did You Know About Alternator

 

 

Customer Detective Work In Willoughby Hills OH 44094

 


August 9, 2011

On-Board Diagnostics

On-Board Diagnostics Some people in Willoughby Hills OH are confused by charges for diagnostic services for a vehicle repair, even though many other services in life include diagnostic fees – things like computer service and appliance repair in Willoughby Hills.

Even when we go into the doctor for a medical problem, we’re paying her to diagnose our ailment and of course for the tests that go along with it. So receiving a diagnostic charge for a tricky automotive problem shouldn’t be a surprise.

Automotive diagnostics can cover quite a range. If you hear a noise in your brakes, a quick visual check is usually enough to know what needs to be done. If you’re having an intermittent problem with your engine, diagnosis may be much more involved.

Some think that when the check engine light comes on, the engine computer tells the technician exactly what the problem is. The reality is much different. The trouble code just tells your Willoughby Hills technician what engine parameter is out of range, not what’s causing it. Your Willoughby Hills technician at Willoughby Hills Auto Repair needs to determine the underlying problem that’s causing the symptom.

As you can imagine, some automotive diagnoses are quick and easy. Others are more involved and difficult. Of course, we at Willoughby Hills Auto Repair want to figure out what’s wrong with your vehicle and get you back on the road as quickly as possible.

Give us a call:

Willoughby Hills Auto Repair
34801 Chardon Rd
Willoughby Hills, OH 44094
440.585.1691


August 3, 2011

Severe Service Maintenance Schedule

Severe Service Maintenance Schedule Some of our customers at Willoughby Hills Auto Repair are surprised to learn that there are actually two service schedules for their vehicles. One is the regular schedule and the other is the severe service schedule.

Let’s look at what the manufacturers say constitutes severe driving conditions, and let you draw your own conclusions:

  • Most of your trips are less than four miles
  • Most of your trips are less than ten miles and outside temperatures are below freezing
  • The engine is at low speed most of the time – not on the highway
  • You operate your vehicle in dusty areas
  • You regularly tow a trailer, carry heavy loads or a car-top carrier
  • Stop and go driving
  • Driving in very hot or very cold weather

Oil Change Discount at Willoughby Hills Auto Repair. Save on Standard Oil Change & Tire Rotation. Oil Lube and Filter.So you can see that a lot has to do with how you drive, but some has to do with where you drive. Some areas of the country will be more or less severe than it is here in Willoughby Hills, OH.

For many, normal driving includes elements of severe service driving. So how do you know? Picture a line with ‘regular’ on one end and ‘severe’ on the other, and make a judgment on where you fall.

If your regular oil change recommendation is 5,000 miles and the severe service recommendation is 3,000 – when should you change your oil? For some, it’s closer to 3,000 miles. For others, it’s closer to 5,000 miles. Your service advisor will be happy to have this discussion with you and help you sort it out.

If you drive where the air is dusty or polluted, fluids will become contaminated and filters will get dirtier more quickly.

So make an honest evaluation of your driving conditions in and around Willoughby Hills. You’ve made the commitment to take care of your vehicles, so it only makes sense to follow the right schedule.

Give us a call for advice for your car based on our local Willoughby Hills driving conditions:

Willoughby Hills Auto Repair
34801 Chardon Rd
Willoughby Hills, OH 44094
440.585.1691


July 28, 2011

PCV Valve Service

PCV Valve The OH push for fuel economy has the benefit of using less gas as well as fewer emissions in our local Willoughby Hills environment. Cars and trucks run cleaner than ever.

Many people in the Willoughby Hills area may not realize that the first federally mandated pollution control device was in 1960: the PCV valve.

‘PCV’ stands for Positive Crankcase Ventilation. The crankcase is the lower part of the engine where the crankshaft is housed and where the engine oil lives. When fuel is burned in the engine some of the explosive gases from combustion squeeze past the pistons and down into the crankcase.

Now this gas is about 70 percent unburned fuel. If it were allowed to remain in the crankcase, it would contaminate the oil and quickly turn it to sludge. Sludge is like Vaseline and clogs passages in the engine leading to damage.

Also, the pressure build up would blow out seals and gaskets. In the old days, there was just a hose that vented the crankcase out into the air. Obviously, not good for the environment.

Enter the PCV valve. It’s a small, one-way valve that lets out the gases from the crankcase, and routes them back into the air intake system where can be re-burned in the engine.

As you might imagine, the valve gets gummed up over time. If you skip oil changes now and then, the PCV valve gets gummed up even faster. If the PCV valve is sticking you could have oil leaks. Fortunately, the PCV valve is very inexpensive to replace. Some can even be checked for function by your technician.

Manufacturer’s usually recommend they be changed somewhere between twenty and fifty thousand miles. Unfortunately, PCV valve replacement is left out of some owner’s manuals, so you may need to ask your service advisor.

Come down to Willoughby Hills Auto Repair and have us take a look at the condition of your PCV valve to ensure you are running at top efficiency. Just come by our service station in Willoughby Hills, OH 44094, or give us a call at 440.585.1691:

Give us a call:

Willoughby Hills Auto Repair
34801 Chardon Rd
Willoughby Hills, OH 44094
440.585.1691

 

 


 

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Schedule an appointment online for auto repair or service at Willoughby Hills Auto Repair facility at 34801 Chardon Road, Just east of I-271 off Route 91.

 

Authorized Goodyear Retailer

When you visit our location at the corner of Rt. 91 & Chardon Road, you will notice the new Goodyear promotional displays. Willoughby Hills Auto Repair is an authorized Goodyear Retailer. Visit Goodyear Tires website to find the right Goodyear tires for your car, truck, van or SUV; as well as for current tire offers or learn about the features and benefits of Goodyear tires.

RECEIVE A TIRE QUOTE HERE 

 

Call us at 440-373-1438 and 440-585-1691 or contact us here.

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