WebSite Search    HOME            STAFF            SERVICES            DETAILING            WARRANTY            TIPS & ADVICE            COUPONS            CAR CLUB            SURVEY            CONTACT US          Please let us know about your experience with our company January 5, 2009       SURVEY  Survey Your Name: * Your Email: * Phone:   At Willoughby Hills Xpress Tire and Auto Service we strive to make every client 100% satisfied. Please take this survey to help us better serve you. Thank you we appreciate your valuable time. Where you greeted promptly and with a smile?: Yes No   Was the service advisor friendly, knowledgable and efficient?: Yes No   Was the service advisor attentive to all your concerns?: Yes No   Did the service advisor explain the features and benefits of all the services?: Yes No   Comments:   Was the initial problem completed to your satisfaction?: Yes No   Was the vehicle completed when promised?: Yes No   Were you promptly taken care of when picking up your vehicle?: Yes No   Was the estimate you were quoted adhered to,or if additional work was needed were you consulted?: Yes No   Comments:   Were there any grease marks or oily finger prints left on the vehicle?: Yes No   Were our hours of operation convienent for you?: Yes No   Were you aware we have a 90 day interest free credit card available?: Yes No   Were you offered our car care club membership?: Yes No   Did you know we are an AAA repair facility?: Yes No   Did you know we are an Xpress Tire and Auto Center?: Yes No   Did you know we have free loaner cars?: Yes No   Do the offers on our mailings help you to decide to come in for a visit?: Yes No   Do you receive mailings from us?: Yes No   Would you refer us to your family and friends?: Yes No   What changes would yo like to see in order for us to better serve you?:   Send Copy Cancel Send    HOME | STAFF | SERVICES | DETAILING | WARRANTY | TIPS & ADVICE | COUPONS | CAR CLUB | SURVEY | CONTACT US Privacy Statement - Terms of Use - Login